Updated January 31, 2025
Privacy Policy
Redfern Adventures is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book one of our expeditions.
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Postal address
- Passport details (if required for travel arrangements)
- Emergency contact information
Booking Information
- Travel preferences
- Dietary requirements
- Medical information relevant to your trip
- Payment details
Technical Information
- IP address
- Browser type and version
- Pages visited on our website
- Cookies and usage data
How We Use Your Information
We use your information to:
- Process and manage your bookings
- Respond to enquiries
- Arrange travel services with third-party suppliers
- Send booking confirmations and travel updates
- Improve our website and services
- Send marketing communications (only if you opt in)
- Comply with legal and regulatory obligations
Payment Information
All payment transactions are processed securely through trusted third-party payment providers. We do not store full credit or debit card details on our servers.